Sandy Thigpen – Founder
Senior Advocate
Personal Senior Advocates
With the need for Private Patient Advocates in heath care growing, founding Personal Senior Advocates gave me the ultimate platform to use my 25 years in the health care industry to make a difference for seniors in the complicated and confusing maze of today’s for-profit healthcare environment. At nearly any point of the care continuum, my skills allow me to enter and assess the situation, identify any areas of concern, create a plan to address those concerns and implement that plan. Not just eyes and ears, I am your “Boots on the Ground”.
Over the past 5 years, PSA has grown, building a team of trained and passionate professionals, insuring our ability to continue providing exceptional care and successful results for our clients.
Greg Hockman
Operations Manager
Personal Senior Advocates
As Sandy’s partner in business and in life, I knew from the very beginning when we formed PSA that advocacy was what she was born to do. My focus is to guide and support Sandy and the team with the resources and focus needed to provide the exceptional level of service PSA delivers to our seniors. From the day-to-day office operations, designing and printing collateral materials, audio/visual for speaking engagements, booth duty at senior events or what ever is required, I am proud to be helping PSA deliver on the promise to help our clients navigate the issues seniors and their families face in navigating today’s healthcare challenges.
Dr. Kevin Q. Tran
Phd – Pharmacist
TLC Xpress Pharmacy
After working for a major pharmacy chain for many years, I opened TLC Xpress Pharmacy 8 years ago with the vision to bring back the personal service of a true customer centered, family owned and family operated, neighborhood pharmacy. Sandy approached us to partner together and develop a medication management program for her Senior clients. As a pharmacist, I see the problems with non-compliance and medication errors daily and working together with Personal Senior Advocates to bring the TLC MedPack program at NO COST to Seniors throughout Orange County was an obvious decision to further our vision of a customer centered pharmacy. The TLC staff and I are proud to be members of the PSA Team.
Amy Goodshaw
Advocate- Facility Oversight
After working as volunteer for seniors in senior living communities and in their homes, I started my own practice providing individual activity programs for seniors in residential facilities and at home.
Sandy took the time to support me in my journey building my practice. I understood how important her work as an advocate is to the health of our Seniors and how much our personal values and ethics were in sync.
Having been personally immersed in the healthcare system during my husband’s 2-year battle with cancer, I realized that my experience and understanding of the healthcare system would allow me to advocate for others as well.. After “shadowing” Sandy on client visits and seeing the positive difference it made for her clients, it was a natural progression to join the PSA Team .