Family and friends are a great support system during a health crisis and can be your eyes and ears. However, when your health and well-being are at stake, it is critical to have someone that is not emotionally involved and familiar with the facility culture.
At PSA, we understand the environment as well as the roles and responsibilities of the staff. Your Advocate is able to enter the patient picture, assess the situation, identify any areas of concern, create a plan to address the concerns and implement the plan. At any point in the care continuum – We are your Boots on the Ground.
When you have an Advocate, there’s no need for family members to wait on hold to speak to someone that may or may not know who your family member is, let alone their status. Your Family needs to know what is going on and how you are doing. We provide the peace of mind for your family keeping them informed.