Personal Senior Advocates

Get Help Immediately

IF YOU HAVE A LOVED ONE IN THE EMERGENCY ROOM CALL US NOW. We’ll be there with you.

EMERGENCY ONLY – CRISIS CALL LINE (714) 845-3441

THE FIRST 24 HOURS IN A MEDICAL CRISIS ARE CRITICAL We communicate with the Doctors and medical staff to make certain they have the most complete medical information available to assess your situation. We make certain your voice is heard and together with the Doctor, you can make decisions regarding the best course of treatment.

Family and friends are a great support system during a health crisis. Even if they are there with you, it is critical to have someone that is not emotionally involved and knows how the system works to guide and inform you in order for you to make the best decisions regarding your care and treatment.

If family or friends cannot be there and you are out of the area or unable to be at the ER for your loved one. We can be “your boots on the ground”!

How We Proceed Once You Call:

We assess the situation and gather your available health information.
We have you or your designated Healthcare Agent sign a contract that details the services we will provide and allows us to legally proceed as your advocate. ( If needed, this can be done via FAX or Email with electronic signature.)
We have you (or your agent) sign a HIPPA release allowing the hospital to share your information with us.
Lastly we will secure payment on a credit card from a person who will be financially responsible for payment of our services.

………WE ARE ON OUR WAY

EMERGENCY ONLY CRISIS CALL LINE (714) 845-3441

28% of hospitalizations of Seniors are caused by medication errors.

Unscrupulous medical billing practices will often reflect a “balance due” on a bill when the insurance company has already been billed.

Legally a facility doctor in a Nursing Home only has to see a patient once every 30 days unless the nurse notes in your chart that an issue requires the doctor’s attention.

Seniors can be stuck with large medical bills when the hospital doesn’t Admit them. Admission vs. Observation?

Drug resistant infections acquired during a hospital stay have increased 230% since 2001.

Discharge planning begins when you arrive at the hospital, and you should be included in the planning process.

A new patient has their belongings logged by the staff. The same staff reconciles the list. See The Potential Problem?

Bet you didn’t know that having great insurance can actually be dangerous.

When an elderly person has urinary tract infection, it is common for them to have “dementia like” symptoms.

You have guaranteed rights as a patient? Do you know what they are?

The ratio of patient to staff in a medical facility is not regulated.

Why would anyone need to leave a nursing home to go to a doctor’s appointment?

Why do they take photos of your body when you’re admitted to a nursing home/rehab facility?

Without an Health Care Directive, if you are unable to speak for yourself, the medical facility will make ALL treatment decisions for you.

Premature discharges lead to 40% of post-op complications occurring at home.

Privately paid caregivers that provide care in your home are not legally allowed to assist you with your medications.

When Seniors are discharged from a hospital, they are told they are going to “Rehab”. No one tells them that this really means they are going to a Nursing Home.