Personal Senior Advocates

WE SPEAK THE LANGUAGE

When traveling to a foreign country you may find it’s difficult to understand the language, there aren’t any familiar faces, people are dressed differently, your surroundings are unfamiliar, you’re not sleeping in your own bed, and on and on and on. This can be very stressful.

Being in a hospital or skilled nursing facility can be very much like this. We are all very vulnerable when our health has been compromised. How can you possibly be expected to learn about this new culture when your health and well being are at stake?

PSA understands this culture, we speak the language, and we know your rights as a patient. Your Advocate will make sure you know what to expect along the way, answering your questions, minimizing unpleasant surprises and helping you understand the overwhelming amount of paperwork that will require your signature – allowing you to focus on your recovery.

UNIQUE SERVICES

Personal Senior Advocates is one of the few practices in Orange County, CA that offers: Admission/Transition Assistance and Facility Care Oversight. These unique services are offered to assist seniors and their family members during the most challenging times of a health crisis. Both services require a clear understanding of how a facility functions, roles and responsibilities of those involved, and the rights of the patient.

28% of hospitalizations of Seniors are caused by medication errors.

Seniors can be stuck with large medical bills when the hospital doesn’t Admit them. Admission vs. Observation?

When Seniors are discharged from a hospital, they are told they are going to “Rehab”. No one tells them that this really means they are going to a Nursing Home.

Privately paid caregivers that provide care in your home are not legally allowed to assist you with your medications.

The ratio of patient to staff in a medical facility is not regulated.

When an elderly person has urinary tract infection, it is common for them to have “dementia like” symptoms.

Drug resistant infections acquired during a hospital stay have increased 230% since 2001.

Without an Health Care Directive, if you are unable to speak for yourself, the medical facility will make ALL treatment decisions for you.

Premature discharges lead to 40% of post-op complications occurring at home.

Discharge planning begins when you arrive at the hospital, and you should be included in the planning process.

A new patient has their belongings logged by the staff. The same staff reconciles the list. See The Potential Problem?

When you are in the hospital, you may request that routine lab work be done during your waking hours, not the middle of the night.

Legally a facility doctor in a Nursing Home only has to see a patient once every 30 days unless the nurse notes in your chart that an issue requires the doctor’s attention.

WE SPEAK THE LANGUAGE

CALL TODAY: 714-845-3442

28% of hospitalizations of Seniors are caused by medication errors.

Seniors can be stuck with large medical bills when the hospital doesn’t Admit them. Admission vs. Observation?

When Seniors are discharged from a hospital, they are told they are going to “Rehab”. No one tells them that this really means they are going to a Nursing Home.

Privately paid caregivers that provide care in your home are not legally allowed to assist you with your medications.

The ratio of patient to staff in a medical facility is not regulated.

When an elderly person has urinary tract infection, it is common for them to have “dementia like” symptoms.

Drug resistant infections acquired during a hospital stay have increased 230% since 2001.

Without an Health Care Directive, if you are unable to speak for yourself, the medical facility will make ALL treatment decisions for you.

Premature discharges lead to 40% of post-op complications occurring at home.

Discharge planning begins when you arrive at the hospital, and you should be included in the planning process.

A new patient has their belongings logged by the staff. The same staff reconciles the list. See The Potential Problem?

When you are in the hospital, you may request that routine lab work be done during your waking hours, not the middle of the night.

Legally a facility doctor in a Nursing Home only has to see a patient once every 30 days unless the nurse notes in your chart that an issue requires the doctor’s attention.

Unscrupulous medical billing practices will often reflect a “balance due” on a bill when the insurance company has already been billed.

Bet you didn’t know that having great insurance can actually be dangerous.

You have guaranteed rights as a patient? Do you know what they are?

Why do they take photos of your body when you’re admitted to a nursing home/rehab facility?

Why would anyone need to leave a nursing home to go to a doctor’s appointment?

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