Let Us Minimize The Surprises

Transition Assistance

Imagine you’re laying in your hospital bed and out of the blue the Discharge Planner enters your room and explains “You are being discharged today, but you aren’t able to go directly home. Please pick a rehab facility on this list that you would like to transfer to.” What?

What is a Discharge Plan? Why didn’t anyone tell you there was Discharge Plan and why weren’t you included in the planning process?

Did you know your discharge plan began the minute you arrived at the hospital? When you hire PSA, it is our job to manage this multi-step, complex, process.

PSA understands every step of the discharge process and we will work side by side with the staff to ensure you are involved in your Discharge Plan from the beginning and that the plan is patient-centered. Your Advocate will ensure you will have everything in place to make the transition smooth and as stress free as possible. Once you and your Advocate discuss the process and what to expect the the fear of the unknown is reduced dramatically. Surprises should never be a part of the Discharge Plan.

A new patient has their belongings logged by the staff. The same staff reconciles the list. See The Potential Problem?

Legally a facility doctor in a Nursing Home only has to see a patient once every 30 days unless the nurse notes in your chart that an issue requires the doctor’s attention.

Drug resistant infections acquired during a hospital stay have increased 230% since 2001.

28% of hospitalizations of Seniors are caused by medication errors.

Privately paid caregivers that provide care in your home are not legally allowed to assist you with your medications.

Premature discharges lead to 40% of post-op complications occurring at home.

Seniors can be stuck with large medical bills when the hospital doesn’t Admit them. Admission vs. Observation?

Discharge planning begins when you arrive at the hospital, and you should be included in the planning process.

When an elderly person has urinary tract infection, it is common for them to have “dementia like” symptoms.

Why do they take photos of your body when you’re admitted to a nursing home/rehab facility?

When you are in the hospital, you may request that routine lab work be done during your waking hours, not the middle of the night.

The ratio of patient to staff in a medical facility is not regulated.

Why would anyone need to leave a nursing home to go to a doctor’s appointment?

Unscrupulous medical billing practices will often reflect a “balance due” on a bill when the insurance company has already been billed.

Without an Health Care Directive, if you are unable to speak for yourself, the medical facility will make ALL treatment decisions for you.

Bet you didn’t know that having great insurance can actually be dangerous.

You have guaranteed rights as a patient? Do you know what they are?

When Seniors are discharged from a hospital, they are told they are going to “Rehab”. No one tells them that this really means they are going to a Nursing Home.

Transition Assistance

Admission Assistance