EVERY minute counts! You must be an educated consumer- your health depends on it

Physician Appointment Assistance

Our healthcare system has shifted from a model of patient care provided by physicians, to insurance companies driving many of the decisions regarding your healthcare needs. You need to be part of that decision making process.  Healthcare today, is now a mammoth-sized business and you must be an educated consumer.  Your life and financial wellbeing depend on it.

With an average time spent face to face with your doctor of 9-11 minutes, you must make the best use of every minute.  Prior to your appointment PSA will work with you to develop a comprehensive checklist of questions and concerns that need to be addressed during your appointment.  Having your advocate attend the appointment ensures important details are addressed and  the responses and follow up orders are well documented.  You are able to leave the appointment feeling confident your concerns were addressed and all follow up requests will be effectively managed with the assistance of your advocate.

CALL TODAY: 714-845-3442

Did you know

Unscrupulous medical billing practices will often reflect a “balance due” on a bill when the insurance company has already been billed.

When you are in the hospital, you may request that routine lab work be done during your waking hours, not the middle of the night.

When an elderly person has urinary tract infection, it is common for them to have “dementia like” symptoms.

You have guaranteed rights as a patient? Do you know what they are?

When Seniors are discharged from a hospital, they are told they are going to “Rehab”. No one tells them that this really means they are going to a Nursing Home.

Bet you didn’t know that having great insurance can actually be dangerous.

Why would anyone need to leave a nursing home to go to a doctor’s appointment?

Why do they take photos of your body when you’re admitted to a nursing home/rehab facility?

Privately paid caregivers that provide care in your home are not legally allowed to assist you with your medications.

A new patient has their belongings logged by the staff. The same staff reconciles the list. See The Potential Problem?

Discharge planning begins when you arrive at the hospital, and you should be included in the planning process.

Drug resistant infections acquired during a hospital stay have increased 230% since 2001.

Seniors can be stuck with large medical bills when the hospital doesn’t Admit them. Admission vs. Observation?

Without an Health Care Directive, if you are unable to speak for yourself, the medical facility will make ALL treatment decisions for you.

The ratio of patient to staff in a medical facility is not regulated.

Premature discharges lead to 40% of post-op complications occurring at home.

28% of hospitalizations of Seniors are caused by medication errors.

Legally a facility doctor in a Nursing Home only has to see a patient once every 30 days unless the nurse notes in your chart that an issue requires the doctor’s attention.

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