Imagine you’re laying in your hospital bed and out of the blue the Discharge Planner enters your room and explains “You are being discharged today, but you aren’t able to go directly home. Please pick a rehab facility on this list that you would like to transfer to.” What?
What is a Discharge Plan? Why didn’t anyone tell you there was Discharge Plan and why weren’t you included in the planning process?
Did you know your discharge plan began the minute you arrived at the hospital? When you hire PSA, it is our job to manage this multi-step, complex, process.
PSA understands every step of the discharge process and we will work side by side with the staff to ensure you are involved in your Discharge Plan from the beginning and that the plan is patient-centered. Your Advocate will ensure you will have everything in place to make the transition smooth and as stress free as possible. Once you and your Advocate discuss the process and what to expect the the fear of the unknown is reduced dramatically. Surprises should never be a part of the Discharge Plan.